Privacy Policy

This Privacy Policy describes how UA Computers Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you visit and use our website: www.uacomputers.co.uk.

1. Who We Are

UA Computers Ltd

Company Number: 09994924

VAT Number: GB317404132

Registered Address: 58 Peregrine Road, Hainault, Ilford, Essex, IG6 3SZ, United Kingdom

Email: support@uacomputers.co.uk

We are a UK-registered company specialising in the supply of digital software licences.

2. What Information We Collect

We may collect and process the following types of personal data:

Contact details: Name, email address, phone number, billing address.

Order details: Products purchased, payment status, delivery method.

Technical data: IP address, browser type, operating system, referring URLs, device type.

Payment information: We do not store or process payment card details directly. All payments are securely processed by trusted third-party providers (e.g., Stripe, PayPal).

3. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfil your orders.

To send licence keys and digital downloads.

To provide customer support and respond to enquiries.

To comply with legal obligations (e.g., VAT regulations).

To prevent fraud or abuse of our services.

To improve and optimise our website and services.

4. Legal Bases for Processing

Under the UK GDPR, we rely on the following legal bases:

Contractual necessity – for fulfilling your purchase or service request.

Legal obligation – for compliance with tax and financial regulations.

Legitimate interests – for improving our services and protecting against fraud.

Consent – where you have explicitly opted-in (e.g. email newsletters, if offered).

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary to:

Fulfil the purposes for which it was collected.

Meet our legal and tax obligations.

Resolve disputes or enforce agreements.

Typically, order-related data is kept for a minimum of 6 years in line with HMRC guidelines.

6. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

Payment processors (e.g., Stripe, PayPal)

Email delivery platforms (for sending digital products)

Accountants or tax authorities (where required by law)

Technical service providers for website maintenance or analytics

All third parties are contractually bound to protect your data under applicable data protection laws.

7. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you.

Correct or update any inaccurate data.

Request the deletion of your personal data (in certain cases).

Object to or restrict how we use your data.

Withdraw consent (if processing is based on consent).

To exercise your rights, contact us at: support@uacomputers.co.uk

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

Enable essential website functionality.

Analyse site traffic and usage patterns.

Improve your user experience.

You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy (Coming Soon).

9. Data Security

We implement appropriate technical and organisational measures to safeguard your data, including:

HTTPS encryption

Secure hosting

Access controls and monitoring

Regular updates and backups

10. International Transfers

Your data is generally stored within the UK or EEA. If we transfer data outside these regions, we ensure appropriate safeguards are in place in line with UK data protection law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any material changes.